Privacy Policy

This policy explains how tendeta handles personal data when you use our website, create a store or place an order with a store.

Who is responsible

tendeta is responsible for the platform data described in this policy. You can contact us at support@tendeta.io.

Data we collect

We process account details such as your email address and name; store details and product content you choose to publish; order details such as customer name, email, phone number and note; and limited technical data needed to operate and secure the service.

Why we use it

We use this data to provide the service, authenticate users, publish stores, process and notify store owners about orders, provide support, prevent abuse and meet legal obligations. We process it to perform our contract with you, pursue legitimate interests in operating a safe service, meet legal obligations or, where required, with your consent.

Who receives it

We use service providers that help us run tendeta, including Cloudflare for hosting and storage, Resend for email, Google for optional sign-in and Stripe for paid subscriptions. Store owners receive the customer order details submitted through their own store. Store owners are responsible for their own handling of customer data.

Retention

We retain account and store data for as long as your account is active and for a reasonable period afterwards where needed for support, security or legal obligations. You can ask us to delete data that we no longer need to retain.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal data, and to request a portable copy. To exercise these rights, contact support@tendeta.io. You may also have the right to complain to your local data protection authority.

Changes

We may update this policy when our service or legal requirements change. We will post the updated version on this page.